Refund Policy
Last updated: 30 June 2026
This policy explains how cancellation and refunds work for Parvaz subscriptions, billed through Lemon Squeezy or Paddle.
Cancel anytime
You can cancel your subscription at any time. Your plan remains active until the end of the current billing period, and you won't be charged again afterwards.
Refund window
Subscriptions are generally non-refundable for the current period once it has started, except where required by law. If you were charged in error, or a technical issue on our side prevented you from using the service, email us within 7 days of the charge and we'll review your request.
When refunds may be declined
We may decline a refund request if:
- The request is made more than 7 days after the charge.
- You used the service substantially during the period in question.
- The issue is caused by unsupported custom changes or third-party service limitations.
- The request appears abusive or fraudulent.
Payment processing
Lemon Squeezy and Paddle process payments for Parvaz, both acting as merchant of record. Approved refunds are processed through the original provider and may take several business days to appear on your payment method, depending on your bank or card provider.
How to request a refund
Email hello@parvaz.dev with the email address on your account, your receipt or transaction ID, and a short explanation of the issue.